Last Modified: January 1, 2024.

We value your trust in sharing your personal information with us and are dedicated to protecting your privacy. This Privacy Notice describes in detail the types of information we collect about you; how we use your information and with whom we share it; the choices and rights you have with regard to your information; how we protect your information; and how you can contact us about our privacy practices.

Table of contents

1. SCOPE
2. COOKIES AND SIMILAR TECHNOLOGIES
3. HOW WE USE THE INFORMATION WE OBTAIN
4. INFORMATION WE SHARE
5. HOW WE PROTECT PERSONAL INFORMATION
6. HOW TO CONTACT US

SCOPE

This Privacy Notice applies to the use of the Services (as defined below), including by both consumers and Professionals. “Professional(s)” means individuals, companies and other organizations or persons acting as real estate professionals or otherwise engaged in a business related to Move’s Services, including, without limitation, TOP FIVE, agents, providers of moving-related services, products or information, homebuilders, lenders, brokers, real estate professionals, re-modelers, seniors-related housing, product or service providers, home service professionals and other service professionals. Except as otherwise indicated, Professionals, consumers and other persons using the Services are individually and collectively referred to as “you.”

We obtain personal information about you from a variety of sources. This includes personal information you provide to us directly, information we obtain from other sources, and information we gather through automated means.

Information you provide to us. When you register for or participate in certain services, seek access to certain content or features, or directly correspond with us, we may collect certain types of information from you:

• Contact information (such as name, postal address, email address and telephone and/or mobile numbers);
• Username and password when you register through our Services;
• Your social security number or payment information, when needed to facilitate certain transactions;
• Reviews, comments, and/or surveys; and
• Other information you may provide to us, such as through our “Submit a Request” or “Contact Us” feature.

Information obtained from other sources. We may obtain personal information about you in connection with the Services from publicly and commercially available sources and from our Move affiliates and/or business partners (such as advertising networks or social networking services), including:

• Demographic data (such as gender, age range, educational level, household income range, number of children in household, ethnicity to the extent permitted);
• Purchasing data, including information about advertisements you have seen or acted upon and information about your interaction with advertisers’ products and services;
• Occupational data (such as profession, position, title, industry; and business address);
• If you log in with a third-party account with the Services (e.g., Google), we may obtain information about you, such as your user ID and/or user name and other information you have permitted those services to share with us consistent with your privacy settings for that third-party account.

Information Collected by Automated Means Through Our Services. We may gather by automated means (such as cookies, web beacons, web server logs, JavaScript and other similar technologies) certain information through our Services:

• Your Internet Protocol (IP) address;
• Your device type and settings, software used, browser type and operating system;
• Websites or other services you visited before and after visiting the Services (referring URL);
• Web pages and advertisements you view and links you click on within, and what search queries you may have run on, the Services (clickstream);
• Viewing behavior, including the content you view, how long you view content, the quality of the service you receive, and advertisements you have been shown or interacted with;
• Dates and times you access or use the Services;
• Location information, including the city, state and zip code associated with your IP Address, information derived through WiFi triangulation, and precise location information from GPS-based functionality on your mobile apps, with your consent;
• Your phone number and mobile carrier details in connection with our websites and mobile apps.




COOKIES AND SIMILAR TECHNOLOGIES

Cookies are small files that we or others send to and store on or with your computer so that your computer, browser, mobile app or other application can be recognized as unique the next time you access, visit, use or otherwise take advantage of the Services or other media. Cookies may also reflect demographic data pertaining to you or other data linked to information you submit. One use or consequence of cookies is to enable you to receive customized ads, alerts, content, services or information. You are always free to decline any cookies we use by adjusting the settings of your browser, as your browser may permit; however, some products, services or features might not be available or operate properly if cookies are not enabled. Some of our advertisers and third-party service providers may also utilize their own cookies.

In addition our service providers and others sometimes use data-gathering mechanisms on the Services, including without limitation “web beacons”, “clear GIFs”, “pixels” and/or “tags”. These perform statistical and administrative functions, such as measuring site and page traffic, verifying advertising paths, better understanding user interests and activity, gathering related information (such as information relating to a particular browser, device or IP address) and positioning images, and typically do so without detracting from your online experience. Such mechanisms are not necessarily designed to collect Personal Information. In addition, if you have provided your email address, we might use a non-human unreadable form (or “hash”) of your email address to deliver, or facilitate delivery of, relevant advertisements and information to you on or by way of the Services or on or by way of other websites or media, including, for example, popular social media sites and features.

HOW WE USE THE INFORMATION WE OBTAIN

our service providers acting on our behalf, may use the information collected from and about you to:

• Provide our products and services, including authorizing a purchase, or completing a transaction that you requested;
• Create and manage online accounts;
• Send promotional materials, alerts regarding available offers and other communications, including text/SMS messages if you provided your mobile number and opted in to receive such messages (for information on our text messaging program, please see our Text/SMS Messaging Program Terms);
• Communicate about, and administer participation in, special events, promotions, programs, offers, surveys, contests and market research;
• Respond to inquiries from you and other third-parties, including inquiries from law enforcement agencies;
• Anonymize or de-identify personal information to provide third parties with aggregated data reports showing anonymized information and other non-personal information;
• Provide technical support;
• Generate suggestions about the type of content you may enjoy;
• Supplement your personal information collected directly from you and/or from automated means with additional information from publicly and commercially available sources, and/or information from Move affiliates and our business partners;
• Associate your browser and/or device with other browsers or devices you use for the purpose of providing relevant and easier access to content, advertising across browsers and devices, and other operational/business purposes;
• Operate, evaluate and improve our business (including developing, enhancing, analyzing and improving our Services; managing our communications; reviewing and processing employment applications, performing data and statistical analytics; and performing accounting, auditing and other internal functions);
• Protect against, identify and prevent fraud and other unlawful activity, claims and other liabilities;
• Comply with and enforce applicable legal requirements, relevant industry standards, contractual obligations and our terms of service and other policies; and
• In other ways for which we provide specific notice at the time of collection.

INTEREST-BASED ADVERTISING

As described in this Privacy Notice, we, as well as our third-party service providers, may obtain information about your online activities to provide you with advertising about products and services tailored to your individual interests. We and our third-party service providers also may obtain information for this purpose from third-party websites and apps. We also use third parties (including third-party ad servers) to serve ads on our Services. We engage third-party advertising networks to help us target our messaging to visitors through interest-based and contextual means.

Through these ad networks, we can track your online activities (such as your visits to websites and your use of apps that serve our advertisements, including the pages or ads your view and actions you take on those sites or apps) over time and across third-party websites and apps by obtaining information through automated means, as described above. This data collection takes place both on our sites, apps and emails and on third-party websites and apps that participate in these ad networks. Our third-party advertisers and/or ad networks may also gather data relating to you in connection with your interactions with the advertisements they place on our Services. The networks use this information to show you advertisements on our Services or other third-party websites and apps that may be tailored to your individual interests. This information also helps us track the effectiveness of our marketing efforts.

The activities described in this section may be considered “sharing” data under the laws of certain states. Subject to certain limitations, some U.S. residents have the right to opt out of having their personal information shared for this purpose. The section below entitled Your Choices and Rights provides details on and explains how to exercise your choices regarding interest-based advertising.

INFORMATION WE SHARE

We may share your personal information with:



• With our Service Providers. With third parties who perform services on our behalf.


• With our Clients or Business Partners. With our third-party clients or business partners, such as realtors, landlords, and other Professionals to facilitate your transactions, and other third parties for their own commercial or marketing purposes, such as to serve targeted advertisements.


• For Legal Requirements and Proceedings. We may disclose information to law enforcement authorities or other government officials if we are required to do so to comply with subpoenas, court orders, legal process or other law enforcement or other government measures, and to comply with other legal obligations. We may also disclose information if we believe disclosure is necessary or appropriate in connection with an investigation of suspected or actual fraudulent or illegal activity.


• To Protect our Services and Users. We may disclose information to protect and defend the rights, interests and safety of the Services, our subsidiaries and affiliates, and their employees, contractors and agents; to protect the security and safety of our users of the Services, including when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss.


• For Business Transfers. In the event of a proposed or completed sale or transfer of all or a portion of our business or assets (including in the event of a reorganization, dissolution or liquidation).


• With Your Consent. We may share your information with select third-party partners with your consent or at your direction so they can send you promotions, ads or offers about their services or products that you may be interested in. We also may give you the option to receive communications from one of our advertising partners, such as when we offer a joint promotion with that third-party advertiser. If you choose to opt in to receiving communications from that third-party advertiser by providing your explicit consent, the third-party advertiser will manage your personal information pursuant to their own privacy policy.


• Non-personal Information. When the information collected from or about you is not defined as personal information under applicable law, we may share such non-personal, de-identified information or aggregated information with third parties at our discretion.


• Our business partners:


• Information obtained from the Concierge SMS alert program will not be shared with third parties.

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards designed to protect the personal information we have about you against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. However, no data transmission or storage, or use of the Internet, can be guaranteed to be 100% secure.

HOW TO CONTACT US

If you have any questions or comments about this Privacy Notice or the manner in which we or our service providers treat your personal information, would like to exercise your choices, or would like us to update information we have about you or your preferences, please contact us as follows:

Privacy Administrator
kM 48, BRG Building,Adjacent Blenco
Supermarket,Sangotedo,Lagos Nigeria

Email: topfive-realestate05@gmail.com